Solving a problem is much more enjoyable than being a problem. That’s why “Be the Solution” is Robert Rinkes’ favorite Southwest Electric core value. It’s a personality trait that’s perfect for his position as director of quality and supply chain management. Rob is constantly seeking to be the solution, whether he’s implementing our quality management system, monitoring our supply chain, or ensuring our compliance to industry standards. Robert has 21 years of experience. He earned his Bachelor of Science in industrial management from Kent State and his MBA from Ashland University.