Inside Sales, Transformers

Summary

Southwest Electric Co is seeking an experienced Inside Sales Person to provide commercial support for existing accounts and customers, including preparing quotations, processing orders, and maintaining business relationships with account managers and customers. This role will work cooperatively with outside sales, sales management, and internal/external customers to deliver exceptional customer and sales support to Southwest Electric Company’s customer base in the commercial and industrial segments. The ideal candidate will have a solid technical or engineering background and knowledge of liquid-filled power or distribution transformer products.

Responsibilities

• Review customer requests and develops scope of work for quotation preparation
• Prepare quotations for Company products and services and route quotations to the appropriate sales channel
• Act as primary sales support for sales representatives and outside salesmen
• Provide product and technical information to outside sales channels as necessary to help close orders
• Occasionally travel to customer sites and regularly report commercial contacts and market conditions to Company management via CRM software
• Assist sales personnel with prospecting new customers within an assigned territory
• Participate in commercial and promotional activities, including but not limited to attending trade shows and conventions, making presentations to customers, and developing commercial material to promote the Company.
• Assist as necessary in the efforts to resolve commercial disputes.

Requirements

• Bachelor’s Degree in Engineering or 3 years minimum related experience in product support, customer service, inside sales, or proposal support